FAQ: Charlie Foxtrot: A Battlelords Sourcebook
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Do we ship all pledge levels outside of the United States? YES!

YES! We ship nearly every where! Orders outside of the U.S. have to pay for shipping, and we will be posting shipping costs in the FAQ soon.

Last updated: April 24, 2020 12:02

International Shipping Costs

We can ship worldwide with shipping for the more common destinations below. Euro price based upon conversion from British Pound Sterling at a rate of 1.14 (25/4/2020 rate). It may be different on the actual date of shipping so we can’t guarantee that the shipping price will be exactly as noted. Please note that international shipping costs are IN ADDITION to your pledge amount. For the shipping, we’re estimating cost for one physical copy of Charlie Foxtrot (est. 950 g) and 1 shirt (est. 150 g). The range will be for 1 kg and 2 kg shipping. We will revise the shipping estimates once we fund and move to Backerkit. Given all of the add-ons, exact shipping is hard to estimate as there are many possible combinations. Shipping will be collected by BackerKit after the Kickstarter ends. Also note, that if you purchase a 4 book bundle, please assume that shipping rates will be approximately four times larger than the rate quoted below. For some locales, they may be less in which case the actual shipping cost is what would be charged. Listed shipping times begin after our fulfillment house in the UK receives the books from our printer and begins to ship them to individual backers. Please don’t hesitate to contact us with any questions. Thank you for your support!

Tracked Destination Time from UK Range for shipping United Kingdom 2 to 3 Days £11.00 - £14.00 Austria 3 to 6 Days € 15.96 - € 19.38 Belgium 3 to 6 Days € 15.96 - € 20.52 Bulgaria 3 to 6 Days € 20.52 - € 26.22 Croatia 3 to 6 Days € 19.38 - € 22.80 Cyprus 3 to 6 Days € 18.24 - € 23.94 Czech Republic 3 to 6 Days € 15.96 - € 20.52 Denmark 3 to 6 Days € 19.38 - € 22.80 Estonia 3 to 6 Days € 21.66 - € 26.22 Finland 3 to 6 Days € 21.66 - € 26.22 France 3 to 6 Days € 17.10 - € 21.66 Germany 3 to 6 Days € 14.82 - € 18.24 Greece 3 to 6 Days € 20.52 - € 26.22 Hungary 3 to 6 Days € 17.10 - € 20.52 Ireland 3 to 6 Days € 15.96 - € 20.52 Italy 3 to 6 Days € 18.24 - € 22.80 Latvia 3 to 6 Days € 19.38 - € 23.94 Lithuania 3 to 6 Days € 17.10 - € 20.52 Luxembourg 3 to 6 Days € 17.10 - € 21.66 Netherlands 3 to 6 Days € 15.96 - € 20.52 Poland 3 to 6 Days € 17.10 - € 22.80 Portugal 3 to 6 Days € 18.24 - € 23.94 Romania 3 to 6 Days € 21.66 - € 26.22 Slovakia 3 to 6 Days € 18.24 - € 21.66 Slovenia 3 to 6 Days € 18.24 - € 22.80 Spain 3 to 6 Days € 18.24 - € 21.66 Sweden 3 to 6 Days € 18.24 - € 22.80 Japan 3 to 6 Days € 19.38 - € 28.50 Australia 3 to 6 Days € 20.52 - € 27.36 China 7 to 12 Days € 21.66 - € 29.64 Hong Kong 3 to 6 Days € 22.80 - € 28.50 New Zealand 3 to 6 Days € 19.38 - € 27.36 Singapore 3 to 6 Days € 19.38 - € 26.22

For now the best we have for Canada is untracked Canada 5 to 7 Days € 14.82-€ 22.80

Last updated: April 25, 2020 11:16

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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